Skip Navigation
Kitchen with wood-look flooring and backsplash tile

FAQ's About Our Services & Installations

Learn More About Our Services

 

What types of flooring do you offer?
We offer a wide selection of flooring options to fit different styles, spaces, and budgets, including:

 

 

What types of cabinets do you offer?
Our cabinets are made from 100% wood and feature soft-close hinges and drawers, along with a durable baked-on finish that's easy to clean. Shaker and raised-panel styles are available in multiple sizes to accommodate a variety of spaces.

 

Do you offer custom area rugs?
Yes! We create custom area rugs in a variety of sizes and shapes using carpet of your choice. Patterned and printed carpets are especially popular for custom rugs. Most custom area rugs start at $250 and are typically completed in about two weeks. We can also special order area rugs from leading manufacturers, including Karastan, Anderson Tuftex, and Stanton.

 

Do you offer professional measurements?
Yes. Professional measurements and project estimates are provided at no charge. Our team will evaluate your space and determine the requirements for your flooring project.

 

What to Expect From Your Installation


Once you've selected your new flooring, our team will help coordinate the next steps. Here's what you can expect before, during, and after your installation.

 

How long will I wait for installation?
Installation timing depends on the flooring you've selected and whether the product is in stock. For in-stock products, installation may be available as soon as the next day. For special-order flooring, you can generally expect installation to begin within 7–10 days after your materials arrive at our warehouse.

 

Once installation begins, the timeline depends on the type of flooring, the size of the project, and the conditions in your home. Most carpet installations can be completed in about one day, while hard-surface flooring projects typically take one to four days. Your flooring professional can provide a more specific timeline based on your project.

 

Will you move my furniture?
Yes. Our installation team will handle the heavy lifting. Before installation, you'll need to remove breakable and smaller personal items from the area. Specialty items such as pianos, pool tables, and clocks should be moved separately by the homeowner or a specialized service.

 

Will you remove and haul away my old flooring?
Yes. Removing and hauling away your existing flooring are standard services. Our goal is to make the transition to your new flooring as convenient as possible.

 

Do I have to pay in advance?
Payment requirements depend on your purchase and financing option. With an eligible 18-month, 0% interest special financing plan, you would pay 20% of your purchase at the time of installation, then pay the remaining balance over the promotional financing period. Ask our team about current financing options, terms, and eligibility when planning your project.

 

What happens after installation?
Our commitment to you doesn't end when your flooring is installed. We stand behind our workmanship and offer installation warranties on most products. Many products include a two-year installation warranty, giving you added confidence in your flooring investment.

 

Why Choose Carpet One Floor & Home?
Our team can help you understand the differences between flooring options, evaluate what will work best for your space, and coordinate the details of your project. We work with homeowners, builders, designers, and other customers throughout Northwest Arkansas to provide knowledgeable service and quality flooring solutions.

 

As part of Carpet One Floor & Home's nationwide network, we combine the personalized service of a local flooring business with the product selection, resources, and buying power of a larger network. Our goal is simple: to give you the information and support you need to feel confident about your flooring investment.

 

Ready to Start Your Project?


Whether you're replacing flooring in one room or planning a larger renovation, our team is ready to help. Schedule your free measure or visit Carpet One Floor & Home in Springdale, Fayetteville, or Rogers to get started.

Prepare for Your Installation With Our Expert Tips

Plan Your Install

Contact Us

Name
Contact

Thank You For Contacting Us.

Thank you for contacting Carpet One Floor & Home. Your local flooring expert will reach out to you regarding your inquiry.